Streamside on Fall River Policies
Deposit: A deposit of 50% of your stay is charged to a major credit card at the time of booking to confirm a reservation. Should your reservation be for one night, the deposit will be for the full one night total. The balance of the cabin-suite rental is due at check-in. We accept Visa, MasterCard, Discover and American Express.
Cancellations: A cancellation fee of 25% of your deposit is charged for any reservations cancelled 14 or more days prior to your arrival date. If cancelled within 14 days of your arrival date, your deposit is forfeited. If your accommodations were reserved less than 14 days in advance, your deposit is non-refundable. Once your reservation is made, you are responsible for the entire stay and the dates cannot be transferred.
Minimum Stay Requirements: The minimum night requirement changes throughout the year. However, we often have openings between reservations for less than the minimum requirement. If you know the dates you will be visiting, please give us a call to check availability.
Office Hours: Our office is open daily from 8:00 a.m.- 8:00 p.m. during Summer Season and 9:00 a.m. - 7:00 p.m. during Winter Season. Check-in time is 3:00 p.m. to close. Check-out time is 11:00 a.m. Due to the time constraints, we cannot permit later check-outs. While we cannot guarantee early check-ins for any of our suites, please stop by or call if you do arrive early. We will be happy to accommodate you earlier than 3:00 p.m. if your suite is ready.
Cabins & Condos: Reservations are guaranteed based on room type, not a specific cabin suite or condo. We can accommodate special needs upon request, if available.
Occupancy Rates: Rates are for 1 - 2 occupants. For each additional occupant age twelve and up, add $10 per night to the rate. Please note the maximum occupancy allowed for each suite type.
Occupancy Limit & Visitors: Your cabin/condo will be set up for the number of people you specified when making your reservation. Any changes in occupancy must be made prior to arrival. Please note maximum limits noted with each suite type. This will be strictly adhered to by Streamside staff and guests arriving with more than the maximum guests allowed will be required to reserve a second suite. Cribs are complimentary. All visitors must register at the office.
Non-Smoking: All of our cabin and condo suites are NON-SMOKING. Due to recent wildfires and for the consideration of all our guests, Streamside is a non-smoking resort, both indoors and out. Smoking will be permitted outdoors in a designated smoking area only, or in your vehicle. A cleaning fee of a minimum of $250 will be assessed if any signs of smoking are found inside of your unit.
Pets: NO PETS are allowed anywhere on the property, including outdoors or in your vehicle. We have this no pet policy for the safety of your beloved pet. We have plenty of wildlife to keep you entertained! A $250 fine will be issued if a pet is discovered in your suite, reported to our staff, or if we find signs that a pet has been in your suite.
Groups: We will gladly accept groups up to 25 people if availability allows for adjoining accommodations. A deposit of 50% of the total charges is due at time of reservation; the remaining balance is due 30 days prior to arrival date. We have a facility to accommodate group gatherings/meetings and all groups must initially be confirmed through our group coordinator prior to making reservations.
Discounts: We salute those serving our country and offer a 5% discount to any Active Military currently servicing. We also offer a 5% discount to seniors age 65 and older. Verification of age will be required upon check-in. All discounts during our peak summer months require a minimum three night stay. To take advantage of our Discounts and Specials, you must make your reservation at 800.321.3303. Discounts and Specials are not available online and cannot be applied to reservations at a later time. Only one discount per stay is allowed.
Movies: Streamside provides a complimentary DVD library in the office. Drop by and check out the selection - from timeless classics to new releases. We also offer a variety of books, games and puzzles for your enjoyment.
Contact Us at - email@example.com